At Radiance Clinic, protecting your personal information is a priority. We are committed to ensuring confidentiality, security, and transparency in the collection, use, and retention of the information you provide to us, in accordance with applicable laws in Quebec.

Legal Framework

Radiance Clinic follows practices that comply with applicable laws and regulations, including Law 25 regarding the protection of personal information in the private sector, the Act respecting the sharing of certain health information, and any other applicable legislation regarding privacy and data protection.

Collection of Personal Information

As part of our medical aesthetic services, we may collect certain personal information, including your name, contact information, date of birth, relevant medical information, treatment history, clinical photographs, and billing information.

The information collected is limited to what is necessary to provide safe, personalized care and to comply with our professional obligations.

Use of Personal Information

The personal information collected may be used to provide personalized treatments, ensure necessary follow-ups, manage appointments, communicate with you, and comply with our legal, regulatory, and administrative obligations.

No personal information is used for promotional or commercial purposes without your consent.

Consent

By using our services or providing your personal information to Radiance Clinic, you consent to its collection, use, and retention in accordance with this privacy policy.

Disclosure of Information

Your personal information is accessible only to authorized members of our team as part of their duties. It may be shared with healthcare professionals involved in your care, certain technology service providers, or when required by law.

Radiance Clinic does not sell or share your personal information with third parties for commercial purposes.

Data Retention and Security

We implement physical, administrative, and technological security measures to protect your personal information against unauthorized access, loss, theft, or disclosure.

Information is retained only for as long as necessary for the purposes for which it was collected or as required by applicable laws.

Destruction of Information

When personal information is no longer required, it is securely destroyed or anonymized in accordance with applicable data protection standards.

Cookies and Browsing Data

Our website may use cookies to improve your browsing experience, analyze website performance, and optimize certain features.

You can modify your browser settings to refuse certain cookies. However, some website features may be affected.

Embedded Content from Other Websites

Some pages on our website may include embedded content from external platforms, such as videos, interactive maps, or publications. This content behaves as if you were visiting these third-party websites directly.

These platforms may collect certain data, use cookies, or track your interactions according to their own privacy policies.

Your Rights

In accordance with applicable laws, you have the right to access the personal information we hold about you, request corrections, or withdraw your consent for certain uses when permitted by law.

To exercise your rights or for any questions regarding the protection of your personal information, you may contact us.

Privacy Officer

Radiance Clinic
Email: info@radiance.ca
Phone: (450) 812-0181

Policy Updates

This privacy policy may be updated at any time to reflect legislative, technological, or administrative changes. The most recent version remains available on our website.